Customer support
Welcome to Carolina Parakeet, Inc. Customer Service Page. We are not only committed to delivering premium quality tea, tea wares and gifts, but our goal is to create a positive experience for our customers throughout their shopping experience. It has been our mission from day one to deliver the highest quality customer service to our loyal tea drinkers. We have created this page to anticipate any questions that may arise. If you require additional information at anytime, please do not hesitate to call our dedicated customer service team at 864-261-0704, or email us at [email protected] 

You can contact us via email at [email protected]. If you are writing to us about an order you have already placed, please include your order number if possible.

To order over the phone, or if you have questions or comments on any of our products or concerns
about an order you have placed, please call us at 864-261-0704.